Customer Satisfaction is at the forefront of our business and with a less than 1% return rate, we truly believe our lunch boxes will be the last ones you buy! But if you decide, our containers are not right for your, you can return them for a full refund of the product purchase price, within 30 days of purchase. This policy applies only to purchases made through thegoodkiind.com. Purchases made through our retail partners are subject to the individual retailer return policy.
2 Year Manufacturers Warranty
This warranty specifically covers faults in the product that have been caused by the manufacturer (The Good Kiind) and are not results of normal wear and tear or misuse by the consumer. Such faults would likely be detected when the product is used initially.
Like any other product, normal wear and tear may occur but not to the point of the product no longer being functional for day to day use.
Silicone Components
Silicone can absorb strong fragrances from soaps (dishwasher or by hand). We HIGHLY recommend using a non-fragrant dish soap for this reason when caring for your silicone (we love Unscented Company DishwasherTabs). If your silicone has absorbed some smells or fragrance, you may find your child will not like the taste and thus may not complete their lunch. We recommend testing un-eaten foods every now and then to determine if this may be why your child is not eating all of their lunch.
Getting rid of scents + fragrances in silicone
Here are a few different methods we have tested and customers have shared on how they have gotten rid of smelly kitchen silicone products:
1. Vinegar + Baking Soda Soak (1:1 ration of vinegar and water will also work)
Here what to do:
In a separate sink/bowl, fill (just a few inches deep) with very hot water and vinegar (equal parts)
Sprinkle in a teaspoon of baking soda (you should see a fizzing - if you don't add a bit more)
Mix and let the silicone soak for a few hours (overnight ideally)
Rinse and dry
You may need to repeat this a few times - depending on how strong the scent.
2. Boil in Water + Vinegar
Here's what to do:
Fill a pot up with 3/4 water and 1/4 white vinegar (enough that your silicone components are submerged)
Add a table spoon of non-fragrant dish soap (optional)
Boil for 10-15 mins
Remove from water, rinse, and dry
Silicone Seal Falling Down
We find that with pure platinum silicone there can be a natural shrinkage from time to time. If you experience this, use both hands to 'stretch your silicone seal' all the way around, replace it into the container, and secure it along the edges, close it firmly, and re-open to ensure it's set back in tightly. Should you continue to experience issues, please reach out to customer support at hello@thegoodkiind.com for assistance.
Loose Latches
Over time, latches may loosen with normal use. We sell our replacement latches directly on the website. Should you ONLY need to purchase a latch replacement, reach out to customer support and we can work with you on the cost of shipping.
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full days, half days, and everything in between...Be ready for whatever the day brings!
Customer Satisfaction is at the forefront of our business and with a less than 1% return rate, we truly believe our lunch boxes will be the last ones you buy! But if you decide, our containers are not right for your, you can return them for a full refund of the product purchase price, within 30 days of purchase. This policy applies only to purchases made through thegoodkiind.com. Purchases made through our retail partners are subject to the individual retailer return policy.
2 Year Manufacturers Warranty
This warranty specifically covers faults in the product that have been caused by the manufacturer (The Good Kiind) and are not results of normal wear and tear or misuse by the consumer. Such faults would likely be detected when the product is used initially.
Like any other product, normal wear and tear may occur but not to the point of the product no longer being functional for day to day use.
Silicone Components
Silicone can absorb strong fragrances from soaps (dishwasher or by hand). We HIGHLY recommend using a non-fragrant dish soap for this reason when caring for your silicone (we love Unscented Company DishwasherTabs). If your silicone has absorbed some smells or fragrance, you may find your child will not like the taste and thus may not complete their lunch. We recommend testing un-eaten foods every now and then to determine if this may be why your child is not eating all of their lunch.
Getting rid of scents + fragrances in silicone
Here are a few different methods we have tested and customers have shared on how they have gotten rid of smelly kitchen silicone products:
1. Vinegar + Baking Soda Soak (1:1 ration of vinegar and water will also work)
Here what to do:
In a separate sink/bowl, fill (just a few inches deep) with very hot water and vinegar (equal parts)
Sprinkle in a teaspoon of baking soda (you should see a fizzing - if you don't add a bit more)
Mix and let the silicone soak for a few hours (overnight ideally)
Rinse and dry
You may need to repeat this a few times - depending on how strong the scent.
2. Boil in Water + Vinegar
Here's what to do:
Fill a pot up with 3/4 water and 1/4 white vinegar (enough that your silicone components are submerged)
Add a table spoon of non-fragrant dish soap (optional)
Boil for 10-15 mins
Remove from water, rinse, and dry
Silicone Seal Falling Down
We find that with pure platinum silicone there can be a natural shrinkage from time to time. If you experience this, use both hands to 'stretch your silicone seal' all the way around, replace it into the container, and secure it along the edges, close it firmly, and re-open to ensure it's set back in tightly. Should you continue to experience issues, please reach out to customer support at hello@thegoodkiind.com for assistance.
Loose Latches
Over time, latches may loosen with normal use. We sell our replacement latches directly on the website. Should you ONLY need to purchase a latch replacement, reach out to customer support and we can work with you on the cost of shipping.
"Buy Less. Choose Well. Make It Last."
Our FDA Approved, food grade stainless steel lunch kits were designed to allow for a variety of food options and most importantly, they were Built ToLast™ for as long as your kid is going to school! Replacing lunch containers year after year, is a thing of the past!
We guarantee our containers will be "The LAST lunch box you'll buy™ or send them back for a full refund!
I have 3 kids (5,5,7) and I use the explorer and the snacker every day for school lunches and snacks. I can add yogurt, apple sauce, carrots, potato chips, a sandwich, anything(!!), and they stay separate AND fresh for hours until lunch time. I even make lunches the night before to put in the fridge and they are always fresh in the am. I also have the ice packs which are great! I absolutely love this company and will continue to support them!! :)
(Pics taking from my IG reels)
We have a 5 year old and 9 year old. We have tried many solutions to the lunch experience that doesn’t involve plastic baggies. We have tried literally everything out there. Bento Boxes, thermos, snack Tupperware.
At the end of the day I now have something that shut easily, doesn’t leak, and is easy to clean. I do not have hours to spend scrubbing each piece of the lunch box. It need to go into a regular dishwasher cycle and come out clean. I have had other boxes melt and warp. Not silicon and stainless steel. I was hesitant to get there and we have spent soooo much money on other lunch systems.
It has been 3 weeks. They fit in the kids existing lunch boxes, everything has come home. No dents or scratches. I really like the little containers that fit various size dips. It means I can put that amount of what eve they actually eat, humus, pesto, yogurt, peanut butter not just a tiny dollop.
Needless to say we can safely order more of these. Yay.
It’s been
I really did not want to drop $400 CAD on the explorer, snacker, lunchbox, ice packs, and the 4 little containers, but I did because I was tired of my kid breaking our other lunchboxes. We also wanted to transition to stainless steel lunchboxes and these are 100% worth the money.
Pros:
- So sturdy. Other boxes I've seen use a really thin metal but this is really good quality. Brushed metal, thick, and not easy to dent.
- Dishwasher safe!!
- Removeable silicone seal that makes everything leak-proof
- Ice packs keep things COLD FOR SO LONG, and everything is so easy to clean.
- Compartments are pretty good size. The Explorer is a little small for sandwiches, but my kid only eats half sandwiches right now anyway so it's fine. The snacker fits a full sandwich better though.
- I love that each compartment is LEAKPROOF. No soggy crackers.
- The lunchbag is so easy to clean. I love that I can just chuck it in the washer.
Cons:
- A bit difficult for my 3 year old to open and close. Opening is easier than closing. I'm still using Bentgos until they're able to comfortable open and close these (we'll be practising over the summer before JK starts)
- It's heavy. Esp when you pack fruit/veg/nutrient dense food.
- It is too large for most lunchbags, so we ended up buying the lunchbag from here as well.
I would have bought the thermos too, but I already have two. I'm fairly confident that these will be the last lunchboxes we buy until my kid is eating preteen amounts of food.
I bought an "Explorer" in November 2023 for my son's school lunches (he is now in grade 6). It got banged about quite a bit in my sons school bag (and was probably part of a goal post in a soccer game with the bag, or somebody threw it around in the classroom, or dropped it off the desk...). It really was treated roughly! The metal at the bottom got quite a few dents, but it can still very well be cleaned and did not break. Due to the silicone layer keeping the container sealed at the top and the lid having stayed in perfect shape, the Explorer is still perfectly well usable and keeps an absolutely tight seal. The different sections are easy to fill once you figure out what you put in where and I have hand washed the whole thing after every use and did not put it into the dishwasher. I suppose the metal would easily tolerate the dishwasher. We still use it every day and have a second one as a back-up when it gets forgotten in school again (sigh).
We are very happy with its stability and durability, as well as with the fact that I don't have to put my son's meal into yet another plastic container. So glad I found this.
We have tried many different lunch boxes and this by FAR is the best, non-toxic, durable and doesn’t leak! My son started kindergarten last year and I have a feeling we will be using this all through school. Worth the investment.
We have two lunch boxes that we use every day, and sometimes daycare forgets to send home the cover to the large round container that fits inside the lunch box. So, we invested in two additional large round containers so we always have enough. Every day there seems to be a new dent, but these things hold up. And they never spill. My toddler eats yogurt every day and we never see yogurt specks outside the little compartment we loaded it in. When you consider how much we use these products 5 days a week 50-ish weeks a year (parents fill them with food, kids jostle them all the way to school, kids eats the food, jostle jostle, parents wash them and fill then again), the money up front is worth it. Plastic bento boxes with stained gaskets now sit waiting as backup, and we still prefer to rewash and refill our GoodKiind boxes.
We have been using the full size and snack size for both kids daycare age and school age and are obsessed! I have recommended these to so many moms at our school who also have fallen in love. They’re not flimsy like some competitor bento boxes and hold a lot of food ! They also don’t leak and are built to last!! Love love love !
Honestly, the lunch kits are absolutely amazing, no joke, hands down! We use them on the daily. Not only do you not have to worry about any plastic, but they are also very durable and aesthetically pleasing. My kiddo, has said that the insulated food jar keeps food warmer than the previous kind that was used. The explore and snacker are hands down the best at truly keeping each compartment sealed so that food does not leave that specific compartment. Let’s not forget about the side containers. Those work awesome, work just as amazing and complete the lunch kits. We will never go back to another kind of lunch kits again. Thank-you for making such amazing products!
P.S. They customer service is also top notch!!
We switched from the other stainless steel lunch box and have never regretted it. The Good Kiind is so much sturdier, heavier duty and I love the non slip grips on the latches! I have done live videos of me shaking it up and it never spills/leaks or goes into other compartments. That was the biggest WIN for me and what sold me. Definitely worth the price because they’ve thought of everything- even As far as the soup containers not having plastic lids. THE BEST!
We love our lunch boxes and accessories. My daughter is 2 and we recently started using the snacker - I love how I can separate all of her snacks and the included containers make it so easy. She’s still learning g how to open and close the latch but overall it’s easy to use and very easy to clean. Great quality product.
I have no complaints! I love this company and won’t ever buy another lunchbox for my five kiddos! They have held up so well and I love that they are safe for the kids but also user friendly!
These are amazing!! Mom of 3 who has struggled with packing lunches and foods not becoming soggy. I’m so happy that someone out there read my mind and created THESE!! Full containment of yogurt parfaits and a full size sandwich in the bigger section. Easy clean up and I can toss them in the dishwasher, total win!! Also they stay nice and cool with just 1 ice pack on the bottom. So LOVE these!! It’s true when they say this is only box you’ll ever need and will last forever!!
I have honestly been searching for a 100% plastic free hot food container for YEARS! Everything has plastic lids and I never felt comfortable with my kids hot soup steaming off the lid (inside the container and into the food they were eating). I am not a toxic expert but that was a NO for me. Plus, id always end up throwing out the nasty plastic lids because they were impossible to clean and just became gross overtime. The container is 100% plastic free - includes a spork and has a back up silicone ring (so smart). I bought 4 with 4 snacker boxes because my kids like hot lunch with a bunch of snacks - it was the perfect combination. Been using the snackers for 3 years and they are perfect still. Worth every penny.