SHIPPING + RETURNS
Canadian + US Customers
Please allow 4-7 business days for orders to arrive, once they have been processed (you have received your fulfillment notification). Please note that this estimation does not include any customs clearance delays at the United States border.
Shipping within CANADA
Orders $150CAD+ qualify for FREE SHIPPING.
Order amounts under $150CAD are subject to a $12.99CAD s+h charge.
Shipping to The UNITED STATES
Orders $100USD+ qualify for FREE Shipping.
Order amounts under $100USD are subject to a $9.99USD s+h charge.
RETURNS / CANCELLATIONS / EXCHANGES
Customer Satisfaction is at the forefront of our business and that's why we accept product returns within 30 days of purchase. This policy applies only to purchases made through thegoodkiind.com. Purchases made through a store that carries our products will be subject to the individual stores' return policy.
In order to be eligible for return, a RAN (Return Authorization Number) must be requested in advance by contacting us at firstname.lastname@example.org - please use the subject RETURNS.
Note that customers are responsible for any shipping costs incurred when placing any returns. Refunds - of the original product purchase price - will be credited to the original payment source and cannot be guaranteed without a Return Authorization Number. Administrative/service.restocking fees may apply. Shipping charges will not be refunded.
Wholesale or group orders are final sale.