Shipping + Returns + Exchanges

SHIPPING + RETURNS

Processing - Excludes PreOrders

Please allow 4-8 business days (CA) 2-4 business days (US) for orders to arrive, once they have been processed (you have received your fulfillment notification).  Please note that this estimation and holidays / busy periods may pose additional delays.  See product description for details.

Shipping to CANADA

 Canadians can expect Delivery Duty Paid - meaning there will NOT be any customs broker fees or additional fees to pay after you checkout. 

Orders $350+CAD qualify for FREE SHIPPING. 

Order amounts between $250 - $349.99CAD pay $9.99CAD 

Order amounts between $150 - $249.99CAD pay $14.99CAD 

Order amounts under $150CAD pay $19.99CAD

Shipping within The US

Orders $85USD+ qualify for FREE Standard Shipping

Order amounts under $85USD pay $9.99USD

RETURNS / CANCELLATIONS / EXCHANGES

Customer Satisfaction is at the forefront of our business and that's why we accept product returns within 30 days of receipt of your package. This policy applies only to purchases made through thegoodkiind.com. Purchases made through a store that carries our products will be subject to the individual stores' return policy. 

In order to be eligible for return, a RAN (Return Authorization Number) must be requested in advance by contacting us at hello@thegoodkiind.com - please use the subject RETURNS - Order #.  We will provide a discounted return label which will be deducted from the refund amount.   (excluding international orders who will need to pay for their own return labels and any return fees, incurred (duty, taxes, etc))

Note that customers are responsible for any shipping costs incurred when placing any returns.  Refunds - of the original product purchase price - will be credited to the original payment source and cannot be guaranteed without a Return Authorization Number. Shipping charges will not be refunded.

Wholesale or group orders are final sale.